End User License Agreement (EULA)

Effective Date: July-01-2026 Last Updated: August 27, 2026

This End User License Agreement ("Agreement") is a legal agreement between you ("User," "you," or "your") and Starrise AI, operating at starriseai.com ("Company," "we," "us," or "our") governing your access to and use of the Starrise AI web application and related services, which provide brand visibility monitoring, analytics, and insights across third-party AI engines and platforms (collectively, the "Service").

The Service is accessed exclusively through a login-based web account. No software is downloaded or installed; references to a "license" in this Agreement refer to your right to access and use the hosted Service, not to any copy of software.

BY REGISTERING FOR AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT REGISTER FOR OR USE THE SERVICE.

1. License Grant

Subject to your compliance with this Agreement and, if applicable, payment of fees, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service through your registered account, solely for your internal business purposes of monitoring and analyzing your (or your client's) brand visibility and presence across third-party AI engines.

If you access the Service on behalf of an organization ("Customer"), this license extends to authorized users designated by Customer under an applicable order form or subscription plan, and Customer is responsible for those users' compliance with this Agreement.

This license does not grant you any ownership interest in the Service, and all rights not expressly granted are reserved by Company.

2. Restrictions

You agree that you will NOT:

Copy, modify, or create derivative works of the Service;
Reverse engineer, decompile, or disassemble the Service, except where permitted by law;
Sell, rent, lease, sublicense, or otherwise transfer your rights under this Agreement;
Remove or alter any proprietary notices or labels on the Service;
Use the Service for any unlawful purpose or in violation of any applicable laws;
Use the Service to develop a competing product;
Attempt to gain unauthorized access to any portion of the Service, other accounts, or related systems or networks;
Use automated means (bots, scrapers, etc.) to access the Service without prior written consent;
Upload or transmit viruses, malware, or other harmful code.

3. Third-Party AI Engine Data and Analytics Outputs

The Service monitors, queries, and/or aggregates data from third-party AI engines and platforms (e.g., large language model chat products, AI search tools, and similar systems) to generate visibility scores, mention tracking, sentiment analysis, competitive comparisons, and related insights ("Analytics Outputs").
Company does not own, operate, or control these third-party AI engines. Their outputs, availability, ranking behavior, and underlying models may change at any time without notice, which may affect the accuracy or availability of Analytics Outputs.
Analytics Outputs are provided for informational purposes only and are not guaranteed to be accurate, complete, or reflective of real-time conditions on any third-party platform. You are responsible for independently verifying any Analytics Output before making business, marketing, or investment decisions based on it.
Company makes no representation regarding, and disclaims responsibility for, the content, policies, availability, or outputs of any third-party AI engine referenced or monitored by the Service.
As between you and Company, Company retains ownership of the underlying methodology, models, and technology used to produce Analytics Outputs. Subject to Company's underlying rights and any third-party rights, you may use Analytics Outputs generated from your account for your own internal business or client-facing reporting purposes.

4. User Content

You retain ownership of any content, data, or materials you submit to the Service ("User Content"). By submitting User Content, you grant Company a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, and process User Content solely as necessary to operate, maintain, and improve the Service.

You represent that you have all necessary rights to submit User Content and that it does not violate any third-party rights or applicable law.

5. Account Registration and Security

Access to the Service requires a registered account and login credentials. You agree to provide accurate, current, and complete information during registration and to keep it up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorized by you.
You must notify Company promptly at [email protected] of any unauthorized use of your account or any other suspected security breach.
Company is not liable for any loss or damage arising from your failure to safeguard your account credentials.

6. Intellectual Property

The Service, including all software, text, graphics, logos, and underlying technology, is owned by Company or its licensors and is protected by intellectual property laws. Nothing in this Agreement transfers ownership of any intellectual property to you.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

8. Subscription, Fees, and Payment

Certain features of the Service may require payment of fees.
Fees are billed as described at checkout or in your applicable order form and are non-refundable except as required by law or expressly stated otherwise.
Company reserves the right to change fees upon reasonable notice.

8.1 Free Trial

Company may offer a free trial period providing limited-time access to the Service ("Trial"). The scope, duration, and features included in a Trial will be as described at signup and may vary or be modified at Company's discretion.
No payment method is required to begin a Trial, and you will not be automatically charged when the Trial ends.
When the Trial period expires, your access to Trial features will end or be downgraded to any applicable free tier unless you affirmatively subscribe to a paid plan and provide payment details. Company may notify you before the Trial ends, but is not obligated to do so.
Company may limit Trial eligibility (e.g., one Trial per user, account, or organization) and may terminate or modify a Trial at any time without liability, including for suspected abuse or ineligibility.
Data, configurations, or Analytics Outputs generated during a Trial may not be preserved if you do not convert to a paid subscription; Company is not obligated to retain Trial data beyond the Trial period.
THE SERVICE IS PROVIDED "AS IS" DURING ANY TRIAL, AND SECTIONS 10 (DISCLAIMER OF WARRANTIES) AND 11 (LIMITATION OF LIABILITY) APPLY IN FULL TO TRIAL USE.

9. Term and Termination

This Agreement remains in effect until terminated. Company may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of this Agreement. You may stop using the Service and, if applicable, close your account at any time.

Upon termination, your license to use the Service ends immediately, and any provisions that by their nature should survive (e.g., intellectual property, disclaimers, limitation of liability) will continue to apply.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, AND DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY ANALYTICS OUTPUT, INCLUDING WHERE SUCH OUTPUT DEPENDS ON THE AVAILABILITY OR BEHAVIOR OF THIRD-PARTY AI ENGINES OUTSIDE COMPANY'S CONTROL.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID TO COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 IF NO FEES WERE PAID.

12. Indemnification

You agree to indemnify and hold harmless Company, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the Service or violation of this Agreement.

13. Modifications to the Service or Agreement

Company reserves the right to modify or discontinue the Service, in whole or in part, at any time. Company may also update this Agreement from time to time; material changes will be communicated via the Service or by other reasonable means. Continued use of the Service after changes take effect constitutes acceptance of the updated Agreement.

14. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the State of New Jersey, USA, without regard to its conflict of law principles.

Before initiating arbitration or any legal proceeding, you and Company agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (a "Dispute") informally. The party raising a Dispute must send written notice to the other party describing the nature of the Dispute and the relief sought. Notices to Company should be sent to [email protected]. The parties agree to negotiate in good faith for at least 30 days from the date notice is received before pursuing arbitration.

15. General Provisions

Entire Agreement: This Agreement constitutes the entire agreement between you and Company regarding the Service and supersedes any prior agreements.
Severability: If any provision is found unenforceable, the remaining provisions will remain in full force.
No Waiver: Company's failure to enforce any right or provision will not be considered a waiver.
Assignment: You may not assign this Agreement without Company's prior written consent; Company may assign this Agreement freely.
Contact: Questions about this Agreement can be directed to [email protected]